Frequently Asked Questions
Everything you need to know about bringing LEIF into your home.
What is the typical shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-4 weeks for transit and scheduling.
Do you offer international shipping?
Currently, LEIF ships to the contiguous United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We want you to love your space. You can return most decor items within 30 days of delivery. Items must be in original packaging and unused condition to qualify for a full refund.
Are your products sustainably sourced?
Sustainability is at our core. We partner with artisans and manufacturers who prioritize FSC-certified woods, organic textiles, and low-impact production methods.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What should I do if my item arrives damaged?
Please inspect your delivery immediately. If an item is damaged, contact our support team within 48 hours with photos of the damage, and we will arrange a replacement or refund at no cost to you.